Bella Vita Policies & FAQ

APPOINTMENTS

Appointments can be made by calling at (956) 307-5759, via social media, or online. A non-refundable deposit is required to reserve your appointment for any services of $100 or over.

CANCELLATION / RESCHEDULING POLICY

We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or phone call. Please honor your appointment, if you must cancel or reschedule please do so at least 48 hours before your appointment time to avoid a cancellation fee. If cancelling/rescheduling after 48 hours the deposit will be lost and a cancellation fee will be charged.

  • No-shows will completely lose deposit and may not be used towards any other services.

  • Clients who have no-showed for appointments will be asked to prepay/pay a $100 deposit towards their visit when booking future appointments.

  • All appointment cancellations must be made & confirmed via telephone.

LATE ARRIVALS

We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results.

  • While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.

  • Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

PAYMENT/GRATUITY

We accept Cash, all major Credit Cards, Cashapp, Zelle, Venmo, and Paypal. NO CHECKS allowed. No refunds

Cherry finance is available for services over $250

FAQs

  • Yes, appointments are required as we cannot guarantee accommodation for walk-ins. Please schedule an appointment and honor your appointment time to avoid long waits and to ensure quality service.

  • We require a removal of your existing extensions before applying your lashes here as we do not perform refill services on work that was not done at Bella Vita. This is to avoid the risk of mixing different adhesives and/or different materials, unless approved by lash artist.

  • No, consultations are free and is recommended to performed and evaluation and to provide full details and pre-cares for our medical gym or PMU.

  • Your very first lash appointment will be a full set of lashes and will take around 2 ½ to 3 hours to complete. If you're going to get your lashes filled it will take between 60 minutes to 2 hours, depending on look and lash artist speed.

  • Deposits are required to ensure you will be attending your appointment and to cover our time if you don't. If you are unable to pay a deposit, we are unable to book you in.