Scheduled treatments are reserved especially for you. 24 hour advance notice is required in order to cancel any service with no charge. If your appointment is not cancelled within this notification period we have the right to cancel and fill the slot. Any changes or cancellations made with less than 24 hours notice are subject to full payment of the scheduled service.
Full payment is required for the following conditions:
– Less than 24-hour notification to cancel or reschedule an appointment.
– Late arrivals.
– No-show or missed appointments
All appointments have been designed to allow appropriate time for each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service
To maintain a serene atmosphere, we ask that you not bring children under the age of 12 to your appointment. We do, however allow children to enjoy certain studio services under the following guidelines: children under 18 must be accompanied by an adult at their initial appointment and all children under the age of 18 must have an adult sign their initial consultation form. It is the adult’s responsibility to monitor the child’s behavior.